This is a list of complaint decisions – adjudications – by NSUN.
2021
Wednesday 2 July 2021
We received a stage 2 complaint on 17th May 2021 that was investigated by the Chair. The complaint was partially upheld. On 29 May the individual requested the main complaint be investigated as a stage 3 complaint.
Two trustees reviewed the investigation and it was decided that an external investigator would not be appointed. The complaint was not upheld.
Date of adjudication: 2 July 2021
Relevant policies: NSUN Safeguarding Adults at Risk policy
We take all complaints seriously, and our complaints policy provides further details.
2020
Wednesday 1 July 2020
We received a complaint on 28th May 2020 that has been independently investigated. The Lead Investigator has not upheld the allegations contained within this complaint.
Date of adjudication: 1 July 2020
Relevant policies: NSUN Equal Opportunities and Diversity Policy
We take all complaints seriously, and our complaints policy provides further details.