Contact us

You can email us at info@nsun.org.uk, call us on 020 7820 8982, complete the enquiry form below, or write to our postal address: National Survivor User Network, 483 Green Lanes, London, N13 4BS.

Please note: NSUN is not a mental health service, helpline, crisis service or any other kind of support provider. We also currently do not have the resource or expertise to provide formal advice or individual casework, advocacy or legal support. Please visit our Services Directory page for information on mental health services as well as advocacy, advice, and information services.

If you are looking to contact a specific member of staff, it is best to email them directly via the email address available via the Our People page. This is because the NSUN team works remotely from across the country – we do not have an office – and the phoneline, main inbox, and contact form below are monitored by our Communications & Membership team.

If you want to contact us because you’d like to ask us to share something with our network, which we primarily do through our weekly e-bulletin, please first read our submission guidelines before getting in touch.

If you are an NSUN member looking for support with your user-led policy or campaigns work, visit our page about supporting members with this type of work, where you can make a request through specialised contact forms.

Media and press enquiries

For any media and/or press enquiries, please contact our Senior Communications & Membership Manager Amy Wells at amy.wells@nsun.org.uk. If you are looking for us to connect you with people in our network, please first read about our approach to media and press enquiries of this nature.

Enquiry form

Please don’t include any URLs or web links.